Course

Crucial Conversations - Mastering Feedback and Navigating Challenge

Self-paced

$1,499 Enroll

Full course description

About the Course

  • Registration: Open until April 17, 2026
  • Course Dates: April 27 & 28, 2026
  • PDH: 16
  • Price: $1,499
  • Location: 2127 Innerbelt Business Center Drive, St. Louis, MO 63114

Course Overview

The Crucial Conversations Bootcamp, the second in our Leadership series, will help the learner master the critical skill of feedback by learning to deliver constructive input that drives performance, receive feedback with openness and maturity, and navigate difficult conversations with confidence and skill that strengthens rather than damages relationships.  It will provide the learner with the information necessary to multiply their impact through effective delegation while building team capability and maintaining clear accountability that drives results without micromanagement.  Then it will show learner how to develop the skills to recognize, address, and resolve workplace conflicts constructively, transforming potential disruptions into opportunities for improved understanding, stronger relationships, and better outcomes.  Finally the learner will be taught how to build personal resilience and support team well-being by understanding stress dynamics, implementing evidence-based coping strategies, and creating a work environment that promotes sustainable high performance without burnout.



For bulk purchasing options, information on our other offierings, and any administrative needs associated with this course listing please contact us at cec.stl@mst.edu .